
Feedback That Changes Behavior Without Bruising the Relationship
Observation, impact, request. When not to give advice. A table: advice / feedback / question.
Notes on the hour, the stack, and the business around them. Steal one thing for your next session. Written by two operators who build the machines coaches actually run.

Observation, impact, request. When not to give advice. A table: advice / feedback / question.

A 20-second script to re-contract the hour without an apology spiral.
SophieCraft

Content, emotion, implication. Three reflections that move the hour instead of echoing it.
SophieCraft

Design one question from their last sentence. Don’t spray twelve.
SophieCraft

The 7-second rule and what to do with your face while you wait. Rescuing is not coaching.
SophieCraft

A 60-minute delivery hour: contract, data, insight, experiment, close. Minute marks and the three ways coaches blow it.
SophieCraft

Clients decide safety in the first minute. A 3-beat open that replaces “so how’s it going?”
SophieCraft